Salesforce Basics
Introduction to Cloud Computing
- What is Cloud Computing ?
- Cloud Computing : Characteristics
- Cloud Computing Models - Deployment Model and Service Mode
Introduction to Salesforce.com---
- What is Customer Relationship Management?
- Salesforce : Customer Relationship Management software
- Salesforce : Login and Salesforce Developer Account
- Salesforce : User Interface
- Data Types and field types
- Creating custom objects.
- Creating Custom Fields
- What are custom object tabs:
- Custom List Views
Creation of Different Custom field
- Field Dependencies on Picklist
- Formula Fields--- pending
- What is a Validation Rule.
- How to create a validation rule.
- Object Relationships in salesforce.
- How to Create Look-up Relationship or How to create Master-Detail relationship.
- How to create Roll-Up Summary fields.
- Page Layouts and Record Types
- Customizing Standard Relatedlist
- Business Process
- Learn about record types and business process
- Field Level Security
- What are Governor Limits?
- How to create New Lead in salesforce.
- How to convert Lead to opportunity.
- Creating web-to-lead forms in salesforce.
- How to create new Account.
- How to create New Contact.
- How to create new opportunity.
- Adding product and price book to an opportunity.
- How to create Activities.
- How to modify a Quote Template.
- How to generate a Quote in salesforce.
- How to E-mail a Quote.
- How to create a lead Assignment Rule.
- How to create a Lead Queue.
- Security model overview
- How to create profiles.
- Creation of Role Hierarchy.
- Creating profiles and user licences.
- Field Level Security,organization Wide Default settings.
- Data Loader overview.
- How to Insert records using Data Loader.
- How to Update records using Data Loader.
- How to Update and insert records using UPSERT in Data Loader.
- How to Delete records using Data Loader.
- How to export records from salesforce using Data Loader.
- Introduction to reports and Dashboards.
- Report Types and folder creation for Reports and Dashboards.
- Creating custom reports.
- Workflow rules in salesforce CRM.
- How to create Workflow rules in salesforce CRM.
- Task creation in Workflow Rules.
- Field update in Salesforce CRM.
- Approval Processes in salesforce CRM.
- Approval processes in salesforce with an example.
Salesforce Tutorials of Marketing Administration
- Salesforce Campaign management & Marketing Administration Overview.
- How to plan new campaign in salesforce.
- How to configure campaign settings in salesforce.
- How to create new campaign in Salesforce CRM.
- What is Salesforce Chatter and it’s Benefits.
- Different types of Chatter Objects.
- Salesforce Chatter features and it’s settings.
- Additional Salesforce Chatter Features.
- How to Enable Feed Tracking and Creating new groups.
- Salesforce file storage through Chatter.
- Converting a 15-digit Salesforce opportunity ID to 18 digit using formula field.
- Generating help pages for custom objects using visualforce and a PDF Document.
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